Mortgage Consultant | Owner · NMLS #186749
Here’s what buyers, homeowners, and agent partners say about working with us.
Nancy is knowledgeable, professional and detailed, her expertise and efficiency is superior. Financial services offered, supports start to finish with confidentiality and compassion.
Nancy was extremely thorough in getting us the best refinance possible and knowledgeable in every aspect of the process. She was always willing to answer my questions and make sure I felt good about any decision being made. I would recommend her to anyone!
Nancy was very helpful and made the process of selling and buying our home very easy. We are very grateful for her help.
If you are an investor or a first time homebuyer Nancy knows what exactly your needs are and give you the best and right options. She listens to your needs and provides you with the best options in the market in the first go around . I have done many deals with Nancy over the years and would continue to do so for me financing needs.
Nancy is the best in the business. Always professional and makes buying a house very easy. I always recommend her to my friends and family for their mortgage needs.
Nancy is the best in the business. She makes buying a house easy. We have recommended her to our friends and family for years.
We were moving to another city across the state and had a lot of things to juggle. Nancy took care of all of the mortgage details, dates, and coordination efforts to make our transition seamless. We got a great interest rate and closed on our house on time. Thank you Nancy for all of the hard work you did for my family and we look forward to doing more business with you in the near future!
Nancy has handled two mortgages for me over the past 4 years. Very open ad responsive and quick with answers to any questions I had.
Nancy is an exceptional person who has the
Experience, part of her works are ethical, integrity, honesty & professional down to earth.
Thats’s what we needed. We were looking for a mortgage lender agent who heard our situation and what would be the best fit for us .
Nancy went out of her way to get what was best fit for us.
My husband and I appreciate her.
Was a big help for us because we didn’t have to worry about the if’s and the dont’s
she got it and she told us straight up.
Now, that’s experience and that’s what we all want to help us.
I have worked with Nancy for many years and have always been thrilled with the experiences. Nancy works hard to find the best rates and has a wealth of knowledge and personalized care that far exceeds expectations. I feel completely at ease knowing she is in my corner to take care of things! I highly recommend working with her for your mortgage needs. I will be a life long client!
I have worked with Nancy several times and each time she has done excellent work, finding the best terms and providing invaluable advice. I highly recommend her.
We have been working with Nancy for about 10 years now and 5 stars are not enough. Nancy has always gone above and beyond for us. She always answers our calls or returns calls, text messages and emails within the hour. She answers all of our questions or if she does not know the answer she will find the answer for us. She makes us feel like friends not just clients. We are very grateul to have someone like her on our side to navigate the home loan process.
I’m very satiated with the help I got and I highly recommend their services with anyone, you will not be disappointed!!
We had the best experience with Nancy she was honest and kind she never lets a phone call or text wait she responds back so quick we both are very thankful for all that she did for us we had an amazing experience.
Nancy was timely in her responses, very professional and handled the challenges of our closing with kindness and efficiency.
Nancy was both professional and friendly. We were getting a reverse mortgage to help our daughter buy a home. She was able to help us and your daughter. She provided a great deal of information and aid in the process. I would highly recommend her to anyone.
Nancy was great. We were looking into a reverse mortgage which I was very skeptical of. She was able to explain all the pros and cons ( which were very few) of the loan. As we were inquiring about the loan to help our daughter buy her first home , Nancy also suggested she look into a variety of options that helped her in her decision.
Nancy was informative and helpful all through my mortage process. Very professional and personable. She keept me well I formed and processed everything thing in a timely period.
Nancy is very professional , she listens to customers and gets the deals done!!
We have used Nancy from home equity mortgage for multiple moves and refinances and no one will ever work as hard as she does to make your transaction as seamless as possible. She is always available and always pushing hard to get you the best deal possible for your mortgage. Highly recommend!!
Nancy was very patient and professional. She really knows her job. My sister Linda is Mortgage Broker. She used on of her reps and highly recommended Nancy. I highly recommend Nancy and we use her again and refer.
It was good to meet and work with Nancy! Thanks for doing an excellent job and providing me the best deal I could get with as little trouble as possible.
Nancy is great to work with and she has helped us with two mortgages. We really have enjoyed working with her!! She will find the best rates and works hard for you all hours of the day. Thank you so much for all you have done for us, Nancy!!
Fast , easy and very smooth
My experience with Mrs.Nancy was awesome, I think she the best person I could ask for, she work with me hand by hand, and made it very easy to understand and explain everything we where doing, I will recommend Mrs Nancy to anyone, thank you for all your hard work and dedication to the community and the elderly
Thank you,
Mrs Nancy Releford
Miss Nancy was awesome. She made my experience working with her very easy and understanding. I appreciate her hard work and dedication to the community and to elderly people. I will recommend Miss Nancy to anyone to Home Equity Mortgage, thank you for all you do.
I can't say enough about how efficient and helpful Nancy is! She's extremely knowledgeable, and I will be using her for any future needs!
Home Equity Mortgage was exceptional in all areas of my refinance. I’m a repeat client and would recommend them highly. Nancy kept me informed at every step along the way, and my closing went smoothly. I can't say enough about how efficient and helpful Nancy is! She's extremely knowledgeable, and I will be using her for any future needs!
Nancy is wonderful to work with. She is always willing to go the extra mile for you. I would definitely recommend her for your home purchase or refinance.
Nancy was phenomenal! I couldn’t have asked for a more experienced and capable individual. She was extremely knowledgeable, keeping my wife and I well-informed actions and changes throughout the process. She was relentless in getting answers and creating best value situations. On top of all that, she is a fantastic person and we’re going to *Now exchange Christmas cards..!!. I would go to Nancy over anyone else… you can’t go wrong
It was a great experience working with Nancy on our home purchase! She was very responsive, communicative and very knowledgeable. We could not have closed on our home without her help! Highly recommend!!
It was a great experience working with Nancy! She was very responsive, communicative and knowledgeable. We could not have closed our home purchase without her help! Highly recommend!!
Thank you, Nancy, for helping my legally blind friend get everything done in a timely manner. You have been thorough and patient with the lending process. You have helped him tremendously!
Nancy with Home Equity Mortgage, helped me from the very beginning by helping me get my credit scores up to get a better VA rate. She referred a great realtor to help my house search! I’m a disabled vet with optic neuropathy which simply means I’m blind. I couldn’t ask for a better team to walk me through the process. Closed today & I couldn’t have done it without her. If u need someone to help u get into a home Nancy’s the person don’t hesitate to give her a call!
From the time we contacted Nancy she was very personable. She also was knowledgeable in the work she does. From the time we started talking with her until the finish, she made us feel at ease. It was all completed in a relatively short time. It was a pleasurable experience meeting her. I would recommend her.
Nancy is a pro! Gave us the heads up and link to block all the spam calls, it was a huge difference from the previous house I bought! Also it was a quick and smooth close with her staying ahead of all the details.
Nancy was very professional and easy to work with. She was available at all times, even after work hours to answer any questions we had. She had a clear understanding of what was needed and very patiently helped and guided us throughout our mortgage and closing process.
Nancy is the best, most patient, professional and reliable person to take care of your mortgage. We had a very difficult mortgage this time and she handled all the situation like a pro. We did several mortgages with her and she was great all the time. I strongly recommend her and we will definitely use her services again. Thank you again for all your business.
Nancy is the most professional, patient, caring and reliable person to help with your mortgage. We had one of the most difficult mortgages and she handled everything like a pro! I would choose her again anytime!! We strongly recommend her to you!
Nancy was easy to work with and helped us close our deal super fast! She spent time up front exploring different financing options and explaining the pros and cons of each. Once we selected which way we wanted to go it was full speed ahead to get us closed. Thank you for all your help, the good communication, and getting us in our house!
Very knowledgeable and an expert in her field. Will work with her again with future transactions.
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Nancy is awesome to work with as she works hard for your needs. Nancy is kind, friendly and easy to talk to. She takes time to explain all the details and will answer any questions you might have. She goes the extra mile and beyond. You kind be very confident that she can and will handle all you needs in a professional and efficient manner. — Helen Carter
I am in my new house!
Nancy took time to get to know my situation. And was very helpful in getting me the loan I needed.
Quite the expert and very responsive. I wouldn’t use anyone else.
Very knowledgeable and questions were answered very promptly
Nancy did a great job to quickly process our refinance while making sure she knew what are needs were, and when something unexpected came up she continued to work hard to make everything work. From start to finish she kept me up today as things progressed.
Nancy did a great job from start to finish to keep us informed, and make sure our needs were met. We closed quickly and easily. Would highly recommend Nancy and will give her a call again when needed!
My husband and I have been wanting to put in an inground pool for quite sometime. We shopped around found the company we were going to use, the style of pool, made the drawings, got the permit forms printed. All we needed now was the cash.
Previously, we had bought our house at a great time and we’ve built up a little bit of equity. So I found Nancy online to do a home refinance with cash out for a pool.
Nancy and I talked for about an hour and a half, after I got out of work, when everyone else is closed, sorry Nancy lol.
At the end of the call she said, ya know what…we can do the pool and everything will be great but I have to tell you, you both have a lot of debt and I think you should pay that off before you do anything else. We talked more about it and my husband and I decided she was totally right. Especially with the way the economy is right now! I knew I could trust her because she didn’t know me from anything, and all I was telling her was how much I wanted a pool. Odds were I would just say forget it and do something else, but she did what was right - not what would just giver her a check. And now in hindsight, I am soooo thankful I listened to her! With credit card interest rates rising like crazy, we don’t have to worry at all.
End of the day, Nancy has helped our finances tremendously! I could not trust her more.
Nancy's expertise, experience and communication is top tier. I am a repeat client with her, and she was able to lock in my rate right before the spike in this crazy market. I have also recommended her to other investor colleagues in the Tennessee area who have done business with her as well. If you are looking for an experienced broker who is a jack-of-all-trades with loan products and communicates quickly, look no further. Until the next purchase/refinance, thanks again Nancy!
Really great to work with and detailed oriented. She always available, answered any and all questions (i had alot) and guided me through this process from start to finish. I will be recommending her to everyone I know that are trying to navagate this market. She is awesome. Would use her again in a heart beat.
My Husband and I was looking to refinance for a shorter term, so unsure where to go. We happen to run across Nancy , and we went to see her spoke with her for a while. Most important thing when it comes to your home. She was GREAT!! Very knowledgeable, and super nice. She has done this kind of business a long time and made it easy for us. If you are in need to buy or refinance, We truly recommend Nancy. Thank you, Nancy for all you done for us. We put our trust in you.
Nancy was very professional, answered questions quickly, and was a pleasure to work with. I had a recommendation for someone else who recommended her because he could not do business in Tennessee. I feel extremely fortunate to have worked with her after such a random connection. I felt like she truly enjoyed her work. It shows. I also felt like I was treated like family. She did everything thing she could to make it easier for me.
Provides great options for anyone needing to lock in on a good rate these days. Easy to work with - efficient in getting your loan closed. Highly recommend!
Super professional and extremely competent. Nancy made sure we had a rate that was 1% lower than another company. This will save us a ton of interest over the life of our loan. She clearly explained ALL forms, conditions and disclosures. We would use her again and would highly recommend her to anyone needing a mortgage.
Nancy made my refinance, quick, easy and convenient! She is very efficient but more importantly to me, very flexible. I have hours that stretch beyond 9-5 and Nancy was both understanding and accommodating. Everything happened as she explained and on time. I wouldn’t hesitate to utilize her business again!
Nancy was very responsive and helped me get my mortgage. Thanks!
Nancy was great!! We attempted to refi through a lender online and it was a nightmare. Found Nancy and was SO surprised at how quick and easy she made the process.
She was extremely kind and supportive, and patient with my 50+ different questions. I would absolutely recommend her to anyone for all their home loan needs!
Nancy was great!! I would highly recommend her to everyone for all their home loan needs!
Nancy was very easy to work with, and got it done very fast
Nancy was a pleasure to work with! She was very helpful and took the time to educate me on the best options for my needs. The process was fast, accurate and professional. I will not look anywhere else for my financial needs in the future! Thank you Nancy!!!
Was connected with Nancy through a Facebook Broker group, and also read many other outstanding review. Needed to cash-out refi my out-of-state investment property with self-employed income and lower loan amount. With this somewhat complicated scenario, she was able to get it done, even with a last minute hiccup on my part of an undisclosed property I just closed on. Her experience, relationship with the lender, communication and responsiveness were all on point and invaluable. Would definitely recommend to friends and family, and will go with her again on my next loan.
Best experience I’ve ever had in dealing with a refi. Nancy was ALWAYS available and every question or concern I had was addressed very quickly. Closed faster than I could have anticipated! I would definitely recommend Nancy to anyone needing to refi! Thank you Nancy!!!
Nancy took care of us, she is super helpful, quick and She was always communicating with us during the process.
Nancy was absolutely amazing during this entire process. We have had multiple escrows and I had to use someone new because of buying out of state. I asked for a referral from my normal loan guy and he connected me with nancy. I am so grateful he did!!! This has absolutely been the best escrow experience we have ever been a part of. She has been professional and she has continued to be ahead of the game from day one. She has made herself available 7 days a week via text or phone. She has earned my business for life! I highly recommend!!!
Nancy was so pleasant to work with, and extremely quick, responsive and efficient! She went the extra mile to make sure our loan closed with our best interest in mind. I highly recommend Nancy!!
Nancy is wonderful to work with. She is always willing to go the extra mile for you. I would definitely recommend her for your home purchase or refi.
I am self employed and that can be a challenge in home buying and to add to that I was out of state. Nancy stuck with me from the first conversation about moving to Tennessee to the final signing. She was able to juggle all of the needed parties to make sure the home was ready when we got here. She is an absolute rock start.
Nancy was such a big help! I had never bought or refinanced a house before but Nancy was there to guide us through the entire process with our initial buy then the refinancing. She was always happy to answer any questions and helped us get a good rate.
I have always chosen this company to work with for all personal and investment properties. Incredible communication, good customer service, and prompt responses to any inquiries I’ve had along the way. I would never choose another route
Nancy went above and beyond in working with lender for the purchase of an investment property in Nashville. The deal involved a 1031 exchange and working with the lender and another broker as I was simultaneously closing on another property in a different state.
We were moving to another city across the state and had a lot of things to juggle. Nancy took care of all the mortgage details, dates, and coordination efforts to make our transition seamless. We got a great interest rate and closed on our house on time. Thank you Nancy for all of the hard work you did for my family and we look forward to doing more business in the near future!
Working with Nancy it was one of the most easiest and fastest loan I’ve ever got. She is professional, available all the time, very helpful and my loan was ready in no time! Thank you so much for all your hard work and I will choose to make business with you again anytime!
It was a pleasure working with Nancy. She helped me with my complicated self employed application and seemed to be the only one who knew I could qualify based on 1 year of tax returns instead of 2. I got a better rate and was able to get a 15 year note instead of 30. I would highly recommend. : )
If you want the best...look no further! 5 stars does not adequately describe how great Nancy and her team are. The process was FAST, EASY and extremely CONVENIENT. The whole application process was done online. The rate surpassed any others out there...Nancy Releford you are a miracle worker! .
Nancy was top notch and did great work for us. The loan closed smoothly and Nancy helped us deal with some challenging circumstances.
Nancy was absolutely amazing to work with! Our loan was made difficult because it was a new build, we were out of state, the builder.was difficult and so was the appraiser. Nancy was on top everything and constantly updated us. Without her I doubt we would have closed on time. I can’t recommend her enough.
Nancy is so knowledgeable & resourceful in the lending field. Her honesty & ethical standards are a plus doing business with her. She's all about doing what's right for her clients. This is the 3rd loan we have done with her & will not hesitate to use her services again! She is the best!
Third time using Nancy. Did a fantastic job. Will use in the future.
Great communication throughout the entire process. Always had an answer for any questions I had would definitely recommend to family and friends.
Fantastic person to work with and fast. Knowledgeable about refinancing and helping get lowest interest rates.
Fantastic person to work with and fast. Knowledgeable about refinancing your home and getting the best interest rate.
Nancy did a wonderful job at getting us the best mortgage rate at the best time. She was very accommodating to my requests and even managed to work with the lender to change the loan last minute. She was honest and upfront on when she thought I should lock in and I could tell she was working for me when negotiating with the different lenders. I would highly recommend Nancy for mortgage refinance or new mortgage customers.
Very responsive, answered all my questions and kept me informed. Made the process much easier than expected, quick and convenient too! Definitely recommend!
Working with Nancy is so easy. She is efficient and cooperative. Fast responses to all of my questions and the online process was simple to follow.
Nancy was very responsive and professional. She helped guide me all the way through my first home purchase. The whole process was seamless and so easy thanks to her !
My husband and I are so pleased to have found Nancy Releford. Nancy helped us with our first investment property and she is very responsive, thorough and knowledgeable. We will use Nancy again-a gem in Middle TN!
Nancy was very responsive, answered every phone call and every question. I was totally at ease during our transaction. This is definitely the place to go for your purchase or cash out refi! I highly recommend 👍
I have used Nancy at Home Equity Mortgage twice over the past 5 years. She has been a great asset to me during the mortgage process. She has been wonderful at getting me the lowest rate and sought to save me money wherever she could. She has worked from her own vacation to make sure my documents were in line. She offers a personal touch to get everything prepared prior to closing with great communication. Years ago (2008) I had a negative experience with a large mortgage company who brought to closing some unknown surprises. With Nancy, I never had to worry about issues like that. Nancy kept me informed through every change during the process. The first time I became Nancy's client I was very impressed at how easy she made a difficult mortgage close. The second time I used Nancy was to eliminate PMI and achieve the lowest interest mortgage I have ever had. I can retire with the last mortgage she closed for me but if I ever need another mortgage she is my go to person. I recommend her to anyone!
Let me begin this review of our experience of working with Nancy Releford with Home Equity Mortgage, LLC by saying I do not have a vocabulary sufficient enough to even begin to adequately portray her expertise, her professionalism, and her heart for seeing our grandest dreams come true in purchasing our new home. My wife and I throughout the purchasing process spoke often to one another of how thankful we were to have her working so diligently and tirelessly for our best interests. When it came to us benefiting from having a stellar mortgage agent, well, all we can say is, in Nancy we honestly believe we found the pot of gold at the end of the rainbow. It goes without saying that we recommend her with all our hearts to any one needing a deeply caring and highly successful individual to assist them with their mortgage needs. Thanks for everything Nancy and you will always be greatly appreciated and highly esteemed by us! Gary & Vicki
Nancy, with Home Equity Mortgage, offered the most competitive rates out of the home mortgage quotes that I had received. She also worked to get the closing costs lowered. She was very willing to work with me and advised me throughout the refinancing process. She is extremely communicative, helpful, and knowledgeable!
Nancy Releford helped us find an excellent mortgage rate when we moved to Smyrna, TN. When rates dropped, she contacted us to suggest a re-fi that saved us over $100k in interest over the life of our loan. She is warm, friendly, supportive and always professional. This woman knows her stuff! My wife and I LOVE Nancy!